FAQ

The practical questions before you trust QuadCue with the remote.

What it works with, how it controls your setup, whether it has to stay open, and the other things people actually want answered before game day.

Question 01

What TV types does QuadCue support?

QuadCue currently works with Roku, Fire TV and Firestick, Google TV, and Android TV setups. If your screen is driven by one of those platforms, you are in business.

Question 02

How does QuadCue control my TV?

It connects to supported TV platforms over your local setup and sends the commands needed to manage focus, switching, and audio behavior. In plain English: it is talking directly to supported devices, not guessing from across the room like a drunk uncle with a universal remote.

Question 03

Do I need to keep QuadCue open?

Yes. QuadCue needs to stay open while you want it to monitor games and control the experience. If you quit the app, it stops working. Mercifully, software remains literal.

Question 04

Does QuadCue work with more than one TV?

Yes, depending on your plan. Some setups are built for a single screen, while higher tiers support multiple TVs for bigger Saturdays.

Question 05

Do I need Spotify?

Only if you want Commercial Music Mode. If you do not care about swapping commercials out for music, you do not need Spotify.

Question 06

Does QuadCue change the channel for me?

It is designed to manage focus and audio behavior across your supported setup. The exact control options depend on your device platform and how you configured QuadCue during setup.

Question 07

Do I need to set everything up every time?

No. The goal is to do the real setup once, then keep game day simple. Open QuadCue, pick what matters, and let it handle the fiddly nonsense.

Question 08

What if QuadCue cannot find my TV?

Usually that means the TV is not on a supported platform, is not reachable on your local network, or a device-side permission or pairing step was missed. Start with the Setup page and confirm the TV actually accepted the connection.

Question 09

Will QuadCue help if I am watching a bunch of games at once?

That is the whole point. QuadCue is built for the multiview, too-many-games, somebody-grab-the-remote crowd.

Question 10

Will this help my team win?

No. QuadCue can improve your living room. It cannot improve clock management, red-zone execution, or whatever act of football terrorism your coordinator has planned.